EUROPEAN FOODINTERNATIONAL
Legal information

Terms & Conditions

The website www.europeanfood.ro is the property of S.C. EUROPEAN FOOD S.A., RO12457015, J05/892/1999, Păntășești village, no. 41, Drăgănești commune, Bihor county.

Contact details

Phone: +40 259 407 203

E-mail: marketing@europeanfood.ro

Website: www.europeanfood.ro

This document sets out the terms and conditions of use of the website www.europeanfood.ro. Access to and browsing of this website concerns each individual user/visitor and entails the full acceptance, without any further procedure, of these terms and conditions.

S.C. EUROPEAN FOOD S.A., hereinafter also referred to as the Owner or Operator, reserves the exclusive (unilateral) right to update, amend or delete the "Terms and conditions" set out in this section, without prior notice, such changes taking effect as of the moment they are published on the website www.europeanfood.ro. The user will be informed of these changes upon reviewing this section, and therefore S.C. EUROPEAN FOOD S.A. urges all users to check and read in full the provisions of the "Terms and conditions" each time the website is used.

Furthermore, S.C. EUROPEAN FOOD S.A. reserves the right to modify or temporarily or permanently discontinue the distribution of the website's content, at any time during its operation, without any prior notice.

General terms

The website www.europeanfood.ro is a website for presentation and information to the public that includes images, texts, videos, brands, and information regarding the activity of the company S.C. EUROPEAN FOOD S.A., being its property.

User means any natural or legal person who accesses this website.

Copyright/intellectual property rights

The content, in whole or in part, including all symbols, trademarks, logos, images, texts, and videos that appear on this website are the property of S.C. EUROPEAN FOOD S.A. and may not be taken over, copied, distributed, transferred, used and/or published in part or in whole, without its express consent, being protected by the Copyright Law and by the laws on intellectual and industrial property.

To obtain the rights to use the content of the website, in whole or in part, users/visitors may send a request to the e-mail address: marketing@europeanfood.ro or to the correspondence address: Oradea, str. Teatrului, nr.7, Bihor county, postal code 410020.

Where a user/visitor obtains the right to use certain content from the Owner, through its express consent, the consent is limited to that content, without extending to other content on this website.

Any use of the content, in whole or in part, without the express consent of S.C. EUROPEAN FOOD S.A. entails liability of any nature and the remedy of any damages caused to the Owner.

Limitations of liability

We are not liable for any damages, direct or indirect, resulting from:

  • the inability to use the website or the information on the website www.europeanfood.ro;
  • the unauthorized access by third parties to the website www.europeanfood.ro, its sections and information;
  • the lack of your access to the internet or of the method/means/device by which you come to access our website;
  • the incorrect provision of data by users through the registration form.

Website visitors may submit suggestions, questions and complaints as long as these do not use obscene or offensive language, do not contain threats and do not in any way infringe the right to privacy of any person.

At the same time, the Owner (S.C. EUROPEAN FOOD S.A.) reserves the right to block or restrict the access of certain IPs, without notice, if it finds that activities have been undertaken that breached these terms and conditions or that prove to be destructive, contain viruses or may interrupt, in whole or periodically, the access to and functionality of the website www.europeanfood.ro, or that have caused damage to the Owner.

Suggestions, questions and complaints

In the event of any question, suggestion or complaint, users may contact us by phone at +40.259.407.203 or by e-mail at the address marketing@europeanfood.ro. The maximum period for resolving notifications or complaints is 30 days from the date of receipt.

Applicable law. Disputes

These terms and conditions are governed by Romanian law. The language used in communication is Romanian.

The Owner will attempt to amicably resolve any conflict arising between it and the visitor/user.

If it is not possible to resolve amicably any conflicts arising between the Owner (S.C. EUROPEAN FOOD S.A.) and the user/visitor, the legal provisions in this field shall apply, any disputes being settled by the competent Romanian courts.

Force majeure

Neither party shall be liable for the failure to perform on time and/or for the improper performance, in whole or in part, of its obligations, if this is due to a force majeure event, as defined by law.

If, within 10 (ten) days from the date of its occurrence, that event does not cease, the parties are entitled to notify each other of the termination by operation of law, without either of them claiming damages.

Cookie Policy

See Cookie Policy

Processing of personal data

Confidentiality of data

Since we are interested in improving the performance of our services, S.C. EUROPEAN FOOD S.A. establishes the technical and organizational measures to ensure the security and confidentiality of personal data, having the obligation to administer, in safe conditions and only for the specified purposes, the personal data provided by users.

At the same time, we assume the right to periodically update the privacy policy in accordance with the laws in force applicable within the territory of Romania and to make it available to the public free of charge.

We must mention that the transmission of information or photos/videos through the website or our e-mail address entails the access of S.C. EUROPEAN FOOD S.A. to this information. In this case, S.C. EUROPEAN FOOD S.A. will not be obliged to pay any compensation that the person who sent them or any third party might claim.

Disclosure to third parties will be made in accordance with the provisions of this document.

Terms

  • personal data means any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
  • processing means any operation or set of operations performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;The personal data intended to be subject to processing are:
    1. Processed in good faith and in accordance with the legal provisions in force;
    2. Collected for specified, explicit and legitimate purposes; further processing of the data for statistical or other purposes will not be considered incompatible with the purpose of collection if it is carried out in compliance with the provisions of the law, including those concerning the notification to the supervisory authority;
    3. Adequate, relevant and not excessive in relation to the purpose for which they are collected and subsequently processed;
    4. Accurate and, where necessary, kept up to date.
  • restriction of processing means the marking of stored personal data with the aim of limiting their future processing;
  • profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements;
  • controller means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data
  • processor means the natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller;
  • recipient means the natural or legal person, public authority, agency or other body to which the personal data are disclosed, whether or not it is a third party.
  • third party means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data;
  • consent of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, accepts the processing of personal data relating to him or her;
  • personal data breach means a breach of security leading to the accidental or unlawful destruction, loss, alteration, or unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed;
  • representative means a natural or legal person, designated in writing by the controller or processor, who represents the controller or processor with regard to its obligations;
  • supervisory authority means an independent public authority established by the Romanian state;
  • international organization means an organization and its subordinate bodies governed by public international law, or any other body which is set up by, or on the basis of, an agreement between two or more countries.
  • anonymous data data which, due to its origin or the specific manner of its processing, cannot be associated with an identified or identifiable person.

What personal data do we collect and from whom?

We process the personal data received from you.

We inform you that we will collect the following personal data:

  • directly:surname and first name, e-mail address, telephone number, received from you by phone, by e-mail or through the contact form in the "Contact" section of the website www.europeanfood.ro
  • indirectly/involuntarily:IP address – when you visit our website or when you send a message to our e-mail address or through the contact form in the "Contact" section of the website, your IP address is recorded.

    Operating system, browser, activity on the website– this information may be processed through the use of cookies.

At the same time, we inform you that when you send a message to our e-mail address or through the contact form on the website, you understand that you express your explicit and unequivocal consent to the use of personal data for the purpose of being contacted and receiving a reply to your message.

The data collected is limited to what is strictly necessary in relation to the purposes for which it is processed, in compliance with the legal measures for data security and confidentiality.

We do not collect or process special personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, data concerning a natural person's sex life or sexual orientation.

We must inform you that you are not obliged to send/provide us with any personal data, and the failure to provide it does not constitute a necessary requirement for browsing the website.

We bring to your attention that S.C. EUROPEAN FOOD S.A. makes every effort to protect your data, using security methods and technologies, together with privacy policies for the collected data.

However, we must inform you that the complete security of data transmitted over the internet cannot be guaranteed 100%, there being a risk that the data may be seen and used by unauthorized third parties. We cannot be held responsible for such vulnerabilities of systems that are not under our control. Any transmission of data is at your own risk.

Purpose of processing

We process personal data for:

  • resolving the requests, questions or complaints made by users/visitors by phone, by e-mail or through the contact form in the "Contact" section of the website www.europeanfood.ro

Where S.C. EUROPEAN FOOD S.A. intends to further process the personal data for a purpose other than that for which it was collected, it will inform you, before processing, of the purpose of this processing and will request your consent.

Transfer of personal data

S.C. EUROPEAN FOOD S.A. processes your personal data within the territory of Romania and does not intend to transfer this personal data to a third country or an international organization.

Recipients of personal data

The recipients of personal data may be, as the case may be:

  • the person (data subject) who provided the personal data or their representatives;
  • the employees of S.C. EUROPEAN FOOD S.A. who have access to your data in order to fulfil their job duties, strictly within the limits of their professional and job competencies;
  • the companies within the same group of companies as S.C. EUROPEAN FOOD S.A., its/their legal representatives / authorized agents;
  • the providers of communications and IT services;
  • central and local public institutions/authorities, courts of law, police, prosecutor's office, etc.

S.C. EUROPEAN FOOD S.A. does not provide the data collected from users to third parties without the express and prior consent of the users.

Period of processing of personal data

The data is kept and archived throughout the entire period of our activity (S.C. EUROPEAN FOOD S.A.), until the moment when you or your legal representative exercise the right to object/to erasure, except where we have a legal obligation to continue to store your data in accordance with the GDPR Regulation.

Thus, you have the right to request that we delete your data or certain of your data at any time during our activity.

To exercise your rights, you may submit a written request, signed and dated, to the attention of the Data Protection Officer, at the e-mail address marketing@europeanfood.ro or by post/courier to the following correspondence address: str. Teatrului, nr. 7, Oradea, Bihor county.

Where appropriate, S.C. EUROPEAN FOOD S.A. may ask you to provide additional information in order to establish the identity of the natural person submitting the request (art. 12, para. (6) of the GDPR Regulation).

We will not charge any fee for the request to exercise your rights, except where the requests are manifestly unfounded or excessive, in particular due to their repetitive character, in which case we are entitled:

    1. either to charge a reasonable fee taking into account the administrative costs of providing the information or communication or of taking the requested measures;

We will inform you of the fee that would apply, before resolving your request.

  1. or to refuse to act on the request.

We undertake to respond to any request, which does not adversely affect the rights and freedoms of other data subjects, within no more than one month from its receipt, except in cases where the requests are complex or you have made several requests, in which case we will respond within a maximum period of two months.

Any illegal attempt to access, by any method/means, or to request the personal data of another user may be interpreted as an attempt at fraud and may lead to a criminal investigation against the applicant.

What rights you have

In accordance with the provisions of Regulation (EU) no. 679/2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, hereinafter referred to as the GDPR Regulation, by reviewing this document we inform you of the rights that you have:

  • The right to be informedThis document regarding the processing of personal data provides the information that you have the right to receive.
  • The right of access to dataYou have the right to ask:
    1. that we confirm whether we process your personal data;
    2. that we provide you with a copy of this data (provided it does not affect the rights and freedoms of others);
    3. that we provide you with other information about your personal data, such as: the data we hold, what we use it for, to whom we communicate/disclose it, whether we transfer it abroad, how we protect it, how long we keep it, what rights you have, how you can lodge a complaint, from where we obtained your data.
  • The right to rectificationYou can request that we correct or complete your inaccurate or incomplete personal data. We may verify the accuracy of the data before rectifying it.
  • The right to erasure of dataYou may exercise your right to erase your data only in certain situations:
    1. the data is no longer necessary for the purposes for which it was collected;
    2. you have withdrawn your consent (where the processing was based on consent) and there is no other legal basis for processing;
    3. the data was processed unlawfully;
    4. you exercise a legal right to object;
    5. we have a legal obligation to erase.

    We are not obliged to comply with the request to erase your personal data where the processing of the data is necessary:

    1. for compliance with a legal obligation;
    2. for the establishment, exercise or defence of a legal claim in court.
  • The right to restriction of processingYou may request that we restrict the processing of personal data, but only in certain cases where:
    1. you contest the accuracy of the data (see the right to rectification), for a period of time that allows us to verify its accuracy;
    2. the data is no longer necessary for the purposes for which it was collected, but you need it for the establishment, exercise or defence of a legal claim in court;
    3. you have exercised your right to object to processing, for the period during which it is verified whether its rights prevail over your rights.

    Following the request for restriction, your data may still be used in the following situations:

    1. we have your consent;
    2. for the establishment, exercise or defence of a legal claim in court;
    3. to protect the rights of another natural or legal person.

    The Operator will communicate to the recipients to whom personal data has been legitimately disclosed any modification, erasure or restriction of processing carried out in accordance with the provisions of the Regulation, except where this proves impossible or involves disproportionate effort on the part of the Operator. At your request, we can inform you about those recipients.

  • The right to data portabilityYou have the right to request that your data be transmitted directly to another data controller, in a structured, commonly used and machine-readable format. The data may be transmitted where this is technically feasible.
  • The right to objectYou may object to the processing of your personal data based on the legitimate interest of the Operator, where you consider that your fundamental rights, interests and freedoms prevail over this interest.
  • The right not to be subject to a decision based solely on automated processing, including profilingYou may request not to be subject to a decision based solely on automated processing, but only where that decision:
    1. produces legal effects concerning you;
    2. similarly affects you in another way to a significant degree.

    This right does not apply where the decision based solely on automated processing:

    1. is necessary for entering into, or performing, a contract with you;
    2. is authorized by law and there are adequate safeguards for your rights and freedoms;
    3. is based on your explicit consent.
  • The right to withdraw consentYou have the right to withdraw your consent at any time, where the processing was based on consent, without affecting the lawfulness of the processing carried out on the basis of consent before its withdrawal, and we will act accordingly, except where there is a legal reason or a legitimate interest for not doing so.
  • The right to lodge a complaint with the National Supervisory Authority for Personal Data Processing and to bring a judicial remedy, if you consider that the processing of the data infringes the provisions of the Regulation.For any uncertainty regarding the way in which we process your data, please contact us directly in order to resolve this matter.

    Contact details of the National Supervisory Authority for Personal Data Processing: B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, postal code 010336, Bucharest, Romania, tel.: +40.318.059.211, +40.318.059.212; Fax: +40.318.059.602 or e-mail: anspdcp@dataprotection.ro

To the extent that you do not agree with any of the terms and conditions above, we ask you not to use our website or not to provide us with your personal data.

Updated on 25.05.2018